Press & research

Vier Fragen zum SCHUFA-Gutachten „Institution unter dem Radar?“

English summary above; German original below. Four questions on the SCHUFA NS-era report, with SCHUFA’s reply and a figure of the 1932 key.

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Civey study: More than one in two have already given up on their rights – for fear of the costs

Representative Civey survey commissioned by NLTS Global Analytics (17–19 September 2026, n = 5,000 each): 53% have refrained from legal steps because they feared lawyers’ or court costs. Legal aid and advisory assistance are far less known among workers and people without qualifications than among civil servants and managers – and advisory assistance is granted only half as often as in 2019.

• 53 %have already refrained from legal steps for fear of costs
• 74 %have heard of legal aid or advisory assistance
• 59 % vs. 84 %awareness among workers vs. civil servants
• 248.447approved advisory-assistance applications in 2024 – half of 2019

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Civey SCHUFA series (since 2023)

Ongoing Civey series for NLTS Global Analytics on SCHUFA influence and trust. Update wave: September 2026; next wave: March 2027 (planned).

• 58%have little or no trust (Sept. 2026)
• 16%express high trust (Sept. 2026)
• 49%rate influence negatively (Sept. 2026)
• 78%little/no trust among 18- to 29-year-olds

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Civey survey: free SCHUFA data copy widely unknown

Representative April 2026 survey on GDPR disclosure rights, cost awareness and expectations for digital delivery.

• 19.7%know the right to a free data copy
• 48.1%cannot state what the process costs
• 49.9%rate postal delivery of the free copy negatively
• 53.0%have never tried to request a free copy

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Trust in SCHUFA – representative survey

NLTS’s first large-scale survey on public trust in SCHUFA and perceived data quality.

• 50%trust SCHUFA little or not at all
• 21%had problems with incorrect or outdated entries
• 1 in 5completely distrust SCHUFA

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